Here is the truth about Zillow.
The company is essentially an advertising company with its main revenue stream being the sale of advertising space to real estate agents who want leads from the Zillow users who search properties.
These agents want to appear as recommended agents on the site. Be warned, when you use Zillow and you think you are contacting the listing agent, you aren’t.
You are contacting an agent who spends thousands of dollars for your information.
My recommendation is to use other sites when you are looking for a home. Better yet, ask your agent which pages they recommend.